Surely it isn't meant to be this hard, AV products are a single pkg install with built in assignment to a management console. so that I can then run the TeamVierwer Assignment executable with the Configuration ID and API token just to get the client to register in the management console. This works but then I have to wait for TeamViewer to launch so that the Assignment.json file is created in /Library/. "Application Support" has a space and therefore it fails, I found this after reading through the install logs way too many times.Īnyways, I have found a way around that by caching the pkg and using a script to move it to the /tmp/ dir and installing it from there.
#TEAMVIEWER 13 PRO#
getting Jamf Pro to install the pkg as per standard practice fails because it is installed from /Library/Application Support/JAMF/Downloads/ (I think the sub dir is Downloads?). The installer itself has an issue, which I have raised with TeamViewer, where if there is a space in the file path, the post install script is unable to the identify the configuration ID.Įg. The installer is "customised" by including the Configuration ID (for your custom settings) in the file name eg Install TeamViewerHost-idc xyzxyzx.pkg which I then assume, during installation, the installer goes out to TeamViewer and fetches the relevant settings, branding images etc. TeamViewer Germany GmbH (Bahnhofsplatz 2, 73033 Göppingen, Germany). You then are provided with a download link to the pkg installer. This is so we can just select the computer and offer remote assistance without needing to ask the customer for an "ID".įirst thing to do is "configure" the host installer by adding branding, selecting to use the assignment tool (to assign the client to the management console), applying the relevant policy and group etc. We need to deploy the software to all of our computers "silently" (the first launch dialogue box is fine) and have them register in the TeamViewer Management console. Wondering if anyone has had experience with deploying TV 13 or other versions?
#TEAMVIEWER 13 PORTABLE#
The automated service case assignment can move a customer’s support request to a person better placed to answer their question, whilst MacBook Touch Bar support is included.ĭownload TeamViewer 13 or the Portable edition.I have been working to create a POC for TeamViewer 13 in our org for macOS and Windows. What else is new? A brand new updated Linux version of TeamViewer is in preview and will enable a Linux user to access a remote Windows or iOS device from their desktop. The hardware accelerated scaling utilizes both the CPU and GPU to allow faster remote connections, reduced reaction time and load on the entire system. TeamViewer will do the hard work for you, locating, configuring and accessing the remote device, even if the user is away from their usual network. The new Instant Connect option makes connecting to your remote host much easier. You can now quickly see and monitor the files being transferred and queue multiple stacks of files with a brand new dual-pane user-interface.
Ideal if a customer has support query from the iPad and you need to guide them through solving their issue.įile transferring between remote and local devices has been improved. The primary focus of version 13 is iOS screen sharing, which enables a technician to troubleshoot an iPhone or iPad from their desktop, in real time.
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